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I replied "other" to the poll question because there are 2 answers,
depending on whether you're talking about coworkers or clients. I'd have to
say 20% of my coworkers are difficult to deal with (we're talking a
relatively small group here), but 50% of the customers are (I only deal
with two right now).
To add to this discussion, just because I've learned maturity doesn't make
it any easier for me to encounter coworkers/clients who haven't. (Ooops,
does that mean I really am not mature?) I may not cry and scream any more
when the doctor pricks my finger for a blood sample, but it still hurts
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