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Subject:Re: Are you a writer? From:Steven Brown <stevenabrown -at- yahoo -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Wed, 27 Feb 2002 12:08:02 -0800 (PST)
Bruce suggested, "The ability to sling a memorable
phrase or write grammatically is fairly common. The
ability to structure material is much rarer."
Very true. Your comment reminded me of something that
happened here yesterday.
Our payroll administrator emailed the company with
information about a new online payroll system that the
employees can use now. Clearly, he's a SME. His email
was fairly well written, but badly organized.
Then things got worse. It took two follow-up email
messages to clarify points that were not clear in the
I couldn't help but think that a technical writer --
despite not being a payroll expert -- could've caught
these problems ahead of time.
Senior Technical Writer
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