RE: More on Validating documentation

Subject: RE: More on Validating documentation
From: "Kevin Christy" <kevinchristy -at- socal -dot- rr -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 25 Mar 2002 07:15:01 -0800

Eric said:

>>Is this really as unusual as discussions on TECHWR-L
make it seem?<<

Not in my experience. I walked into a department that had a pretty
adversarial relationship with the SMEs (in this case, Ph.D. scientists), and
in my commitment to change that, I ended up being ostracized by the other
workers in my department. I started socializing with the SMEs, taking
interest in their work, and enjoying their company. They gained respect for
me, and our working relationship was top-notch.

That's how it's done, folks. Get humble, and get to know them. Make friends
with them, and be committed to teamwork and excellence.

Or, stay resentful. That's a choice, though; it's far more rewarding to get
off of our fixed positions and really get to know people. Don't be Tina the
Techwriter - make Dilbert your friend.



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More on Validating documentation: From: Eric J. Ray

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