Re: How to look good in your customer's eyes

Subject: Re: How to look good in your customer's eyes
From: quills -at- airmail -dot- net
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 27 Mar 2002 13:32:16 -0600


At 10:54 AM -0800 3/27/02, John Posada wrote:

1) Hold yourself to a slightly higher quality standard then what the
customer is expecting.
2) Deliver your committment slightly faster than what the customer is
expecting.
3) Deliver a product that is slightly better than what the customer
is expecting.


So, you don't intend on working for Microsoft?

Scott

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References:
How to look good in your customer's eyes: From: John Posada

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