Re: How to look good in your customer's eyes

Subject: Re: How to look good in your customer's eyes
From: <gdwarner -at- mindspring -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 28 Mar 2002 05:28:09 -0500


"Michael Feimster" <feim68 -at- bellsouth -dot- net>
wrote:

>
> This may sound cynical, but underpromise
and overdeliver. In other words,
> set low expectations that can easily be met,
or surpassed.

Sounds good, but then again, your customer
may doubt your abilities before you start --
simply because of the underpromise. :o)

--gdw
>
> Mike Feimster
> Information Design & Development
> Computer Dimensions, Inc.

"You can't win, you can't even break even, and
you can't get out of the game."
--Excerpt from "Entropy for Dummies"

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