Subject:Re: Time to perform a procedure From:Annamaria Profit <inteltek2 -at- earthlink -dot- net> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Fri, 12 Apr 2002 23:30:08 -0400
John,
I can give you an example from the pharmaceutical industry.
We did sales training modules for a company, where the exercises were
mandatory. Sales reps dialed in to a secure server, took the training
modules, did the quiz afterwards, and the results were sent to the regional
mgr, and HR. We've also done that for Continuing Medical Education (CME)
online credits.
What we did was break them up into training segments, with help files,
explaining the time, process, etc. We even had practice modules. Once a
section was completed it was no longer available. And in one case, the
modules were available only in sequence. Is this what you had in mind?
BTW--30 minutes is way too long for any exec to stay focused on a task!
10-15 minutes max... Or he.she will get his/her assistant to do it! ; )))
At 02:30 PM 4/12/02 -0700, John Posada wrote:
I'm working on a document describing how to perform a process. The
process is completed in about 6 phases.
document the amount of time that an average user from the targeted
audience should be able to perform the process. Even though we've got
maybe 50 steps, I don't think the process start to end should take no
more than 20/30 minutes and once they do, they never have to do it
again.
How have you addressed this concept?
Annamaria Profit
E-mail: inteltek2 -at- earthlink -dot- net
URL: http://home.earthlink.net/~inteltek2
"Where it is possible, live in peace with all men."
(Romans 12:18)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Free copy of ARTS PDF Tools when you register for the PDF
Conference by April 30. Leading-Edge Practices for Enterprise
& Government, June 3-5, Bethesda,MD. www.PDFConference.com
Are you using Doc-to-Help or ForeHelp? Switch to RoboHelp for Word for $249
or to RoboHelp Office for only $499. Get the PC Magazine five-star rated
Help authoring tool for less! Go to http://www.ehelp.com/techwr
---
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit http://www.raycomm.com/techwhirl/ for more resources and info.
