Key elements In KM Programme

Subject: Key elements In KM Programme
From: Rajeeva De Alwis Jayasinghe <rcde2 -at- student -dot- monash -dot- edu>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 01 May 2002 15:46:00 +1000 (EST)


Hi,

I want to get a few comments on what are the key elements you would look for before purchasing a KM programme. In my opinion I have listed a few -
1.Programme must guarantee reduction in time taken to find relevant
information.
2.Pro-active communication
3.Good measures on Efficiency,Effectivity, Customer Satisfaction
before and after the programme.

I would like to here your comments and views and also the most important function or element that you feel is the key to KM success.

Thanking you,
Rajeeva



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