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Thanks for your offer and expertise. Briefly, here is our situation:
At the enterprise level, we have TONS of documentation embedded in Lotus Notes
databases. Procedures, process flows, manuals, job aids, spreadsheets, images,
etc...you name it. We have incorporated workflow capabilities into our Notes
At the IT level, IT has chosen to move away from Notes to Microsoft products.
At the end-user level (all internal, all behind a firewall, several departments
(accounting, marketing, operations, call centers, etc.), we have people
w/limited PC skills who are charged with developing documentation on their own
and depositing it in a repository for 1) their own organization and
2)potentially for the enterrpise.
Corporately, we have an intranet site that was developed for each dept to use
to store documents. The intranet has a handy little homegrown tool that lets
non-technical people create their own web pages, navigation, etc. It's not as
easy for them to use as Notes, but it's not horrible.
We do not have a Tech Writer group to assist w/documentation; those
responsibilities have been added on to everyone's regular job duties.
My question is -- IT is all over the Sharepoint Portal Server bandwagon. How
successful will Sharepoint be when rolled ouut to the common user who is
writing their own documentation? I've been working w/the end users for months
helping move content over to the intranet site; the level of Web literacy is
mid-to-low as is PC literacy.
At a high level -- does Sharepoint work well for non-TW people that need to
write/publish their own documents? How does the search work (good, great...?)
Suzanne Chiles wrote:
> I've got extensive experience with Sharepoint and would be happy to discuss
> it with you. If you can tell me more about what your company wants to
> achieve with the Sharepoint site, I can give you the benefit of my
> experience in that area.
> Who are your end-users? Sharepoint only works behind the firewall.
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