RE: XP Word & PDF Conversion Problem

Subject: RE: XP Word & PDF Conversion Problem
From: "Sean Brierley" <sbri -at- haestad -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 21 Jun 2002 14:19:45 -0400

I'll be posting some comprehensive instructions later. In the meantime,
we need a lot more info, aside from complaints about the insufficiency
of other resources, which I'd be happy to comment on, you give us no

1) What version of Acrobat are you using?
2) What version of Word?
3) What OS?
4) What does the HP printer have to do with this? Don't use its drivers
to create PDFs. Are you, instead, having trouble printing a PDF onto
paper via this HP printer?
5) What exactly is the trouble you are having?


Sean Brierley
Software Documentation Specialist
Haestad Methods
203-805-0572 (voice)
203-597-1488 (fax)

-----Original Message-----
From: Philip Tietjen [mailto:ptietjen -at- yahoo -dot- com]
I'm having considerable difficulty converting a XP-Word doc to PDF.

While I found one posting that attempts to respond to this problem, it
unfortunately not specific enough (just download the Acrobat Distiller).

I've contacted Adobe's User Forum, but no luck there. I also contacted
printer manufacturer support site (HP laserjet 2100 series) downloads
found the directions for install lacking specificity (i.e., how does the

user locate the correct "PPD" file amidst the many included with the

Thanks in advance for any suggestions you might offer.

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