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Subject:RE: craft vs. science From:Phil Levy <PLevy -at- epion -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Fri, 21 Jun 2002 16:02:03 -0400
The interface to a basket is pretty straightforward, which is the way it
should be with a manual. Are the processes repeatable for the basket makers,
and do they check each other's work?
From: Dick Margulis [mailto:margulis -at- mail -dot- fiam -dot- net]
Sent: Friday, June 21, 2002 3:39 PM
To: TECHWR-L; Phil Levy
Subject: RE: craft vs. science
Phil Levy <PLevy -at- epion -dot- com> says:
>And furthermore, a craft is something a person does alone, implying that
>there is no quality control.
I reject both the premise and the conclusion. People engage in craft in
groups of varying sizes all the time. (I toured a basket factory in Ohio
that employs, IIRC, about 8,000 craftspeople.) And to the extent that a
craftsperson takes pride in the work he or she produces, I submit the
quality control exceeds that found in non-craft production (where a system
is substituted for a conscience and people are thought of as fungible
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