RE: craft vs. science

Subject: RE: craft vs. science
From: Phil Levy <PLevy -at- epion -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 21 Jun 2002 15:53:51 -0400

Aren't you talking about tools? Why can't the process stay be the same? Does
a deadline change a process, or the final format? These things are
transparent to the reader.

-----Original Message-----
From: Sean Brierley [mailto:sbri -at- haestad -dot- com]
Sent: Friday, June 21, 2002 3:50 PM
Subject: RE: craft vs. science

Hey, I'm crafty.

And, yes, the process is sort of scientific, until you toss in the
variables, deadlines, resources, flaky software, and judgement of
document (online and printed) design . . ..

I'd say, there's an art, if not a craft, to the science of technical
writing. If you disagree, try writing a 600-page software manual, using
section numbers, lots of numbered lists, TOC, IX, in MS Word, and then
port it to online help via RoboHelp . . . you'll see that craftiness and
workarounds and intelligent application of your skills become a



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