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Do you have a QA department? I assume someone checks the product your
company makes. If the documentation is on-screen with the product, then it
should be checked along with the product. That's what we have done here.
Failing that, I'd ask a writer who hasn't worked on the material before.
From: Elizabeth OShea [mailto:Elizabeth -dot- OShea -at- emergesmart -dot- com]
Sent: 24 June 2002 15:29
Subject: onscreen review
I'm soliciting opinions on who should do onscreen review of documentation
(delivered electronically) in a company with no dedicated editing
department. Should it be the person who wrote the documents? Should it be
another writer who didn't write the documents? Should it be someone else I
haven't thought of?
Assume that the documents have had one grammatical/style editorial pass at
an earlier stage, one SME pass for content validation, and this is the
brush-up, check-the-links, find-that-glaring-comma-fault onscreen review
What does your company do in this situation?
elizabeth -dot- oshea -at- emergesmart -dot- com
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