Why do we put so many warnings in our manuals?

Subject: Why do we put so many warnings in our manuals?
From: John Posada <john -at- tdandw -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 30 Jul 2002 09:57:43 -0700

So, you think the warnings are not needed?

In November 2000, Mr.Grazinski purchased a brand new 32 foot Winnebago motor
home. On his first trip home, having joined the freeway, he set the cruise
control at 70 mph and calmly left the drivers seat to go into the back and
make himself a cup of coffee. Not surprisingly, the Winnie left the freeway,
crashed and overturned. Mr. Grazinski sued Winnebago for not advising him in
the handbook that he could not actually do this. He was awarded $1,750,000
plus a new Winnebago.

Winnebago actually changed their handbooks on the back of this court case,
just in case there are any other complete morons buying their vehicles.

Ya think someone sat there while writing the manual and thought..."Of COURSE
I'm not going to put that in...our buyers aren't THAT stupid."

John Posada
Senior Technical Writer
john -at- tdandw -dot- com

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