RE: Glossary Predicament!

Subject: RE: Glossary Predicament!
From: John Posada <JPosada -at- book -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 13 Aug 2002 09:01:53 -0400

-----Original Message-----
From: kcronin -at- daleen -dot- com [mailto:kcronin -at- daleen -dot- com]
Sent: Tuesday, August 13, 2002 8:49 AM
Subject: Re: Glossary Predicament!

>> I am preparing a product guide for a wireless billing software. Do
>> you guys think it would be a good idea to explain terms like 3G,
>> 2.5g, 2g and IN in the glossary? Since the product guide would be
>> read by people who would like to know the benefits of the
>> software, do I assume the reader would be already familiar with
>> these terms?

>Even industry-savvy folks get lost in the sea of acronyms sometimes, so I
>think there's no harm done by including these terms. Doing so also
>indicates that your company *understands* these terms.


Since Monday of last week, I've been going crazy trying to find out the
meaning of the acro PODID that I saw throughout all documentation and
flowcharts at my new gig.

I did a search through every document on the network drive archives...almost
12 gig of definition of what the term meant. Yet, it
was used so much, I figured it was a widespread term and dag-nabbit, I was
going to figure this puppy out on my own.

Was in a meeting yesterday and someone mentions an error message where the
Print On Demand file ID was missing from a database.

Bingo! PODID...

Would a glossary have helped me several days ago?

John Posada
Senior Technical Writer
jposada -at- book -dot- com

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