Re: Glossary Predicament!

Subject: Re: Glossary Predicament!
From: kcronin -at- daleen -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 13 Aug 2002 06:49:23 -0600


> I am preparing a product guide for a wireless billing software. Do
> you guys think it would be a good idea to explain terms like 3G,
> 2.5g, 2g and IN in the glossary? Since the product guide would be
> read by people who would like to know the benefits of the
> software, do I assume the reader would be already familiar with
> these terms?
>
> Right now I am thinking insulting the reader's intelligence is a
> far smaller risk than trying the reader's patience. Would like to
> know this list's opinion.


It would only be insulting if it were intrusive. Glossaries typically are
placed at the end of a document, so your reader will only go there if they
need to.

Even industry-savvy folks get lost in the sea of acronyms sometimes, so I
think there's no harm done by including these terms. Doing so also
indicates that your company *understands* these terms.


Keith Cronin
_____________________

The benefits of exercising one's brain on behalf of others shouldn't be
neglected.
-Geoff Hart


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