RE: Technical Documentation solutions?

Subject: RE: Technical Documentation solutions?
From: "Sean Brierley" <sbri -at- haestad -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 27 Aug 2002 13:36:50 -0400


It is certainly not that way everywhere. I would wager a real pint of
whatever you are drinking that my structure is more repeatable and sound
than the one our programmers use. And, my docs are QAed, by me and
through a formal QA process by the QA team.

And, if it is that way, maybe it is that way by design, a deliberate
approach to being cost effective by the company in question? Remember,
quality, accuracy, and cost-effectiveness do not mean the same thing to
everyone.

Cheers.

Sean

-----------------------------------------
Sean Brierley
Software Documentation Specialist
Haestad Methods
http://www.haestad.com
203-805-0572 (voice)
203-597-1488 (fax)


-----Original Message-----
From: Roger Bell [mailto:RBell -at- OptioSoftware -dot- com]

I agree. Our company is rare in that the writers unit test their
procedures. Then QA tests and validates the procedures and the
software.
When our documentation goes to a customer, it is close to being
perfectly
accurate. A company I previously worked for only QAed the docs by
checking
the part # in the package.

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