Re: Technical Documentation solutions?

Subject: Re: Technical Documentation solutions?
From: Tuples -at- aol -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 27 Aug 2002 18:04:53 EDT

In a message dated 8/27/02 10:29:44 AM Mountain Standard Time,
RBell -at- OptioSoftware -dot- com writes:

> I agree. Our company is rare in that the writers unit test their
> procedures. Then QA tests and validates the procedures and the software.
> When our documentation goes to a customer, it is close to being perfectly
> accurate. A company I previously worked for only QAed the docs by checking
> the part # in the package.

When I was writing Palm documents, I would take the procedure to the
production floor and follow them. Any problems or omissions were immediately


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