Re: W-Post article on labels and design

Subject: Re: W-Post article on labels and design
From: Tom Murrell <trmurrell -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 30 Aug 2002 08:15:52 -0700 (PDT)


--- "Karen E. Black" <kblack_text -at- hotmail -dot- com> wrote:
>
> http://www.washingtonpost.com/wp-dyn/articles/A1178-2002Aug9.html
>
> I found this article interesting. We often strive to provide clear
> instructions for items that are poorly designed.

Karen, thanks for sharing a very informative article.

I've been asked in several jobs what it would take to reduce or simplify the
documentation set (and, no, they weren't interested in reduced type size). The
answer invariably comes down to better product/feature/interface design.

But it must be too hard to do it right the first time.

=====
Tom Murrell
mailto:tmurrell -at- columbus -dot- rr -dot- com
http://home.columbus.rr.com/murrell/index.html Last Updated 08/30/02
--Never underestimate the power of the human mind to hear what it wants to hear, read what it wants to read, see what it wants to see, and believe what it wants to believe.--

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References:
W-Post article on labels and design: From: Karen E. Black

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