RE: terminology question (and a bit of a rant)

Subject: RE: terminology question (and a bit of a rant)
From: Rosemary J Horner <rhorner -at- quellos -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 3 Sep 2002 13:19:01 -0700

Thanks to everyone, for some very thoughtful replies. A couple more thoughts
that maybe clarify things:

My boss wants _me_ to be responsible for the online help, for keeping it
clear and consistent etc.

My boss _kind of_ made that clear to the person writing the process doc. But
not clear enough, obviously. Now I'm supposed to integrate their work and

I have _not_ made my opinion of the writing in this doc known to anyone in
the office yet. I believe in carefully organizing what I want to say first,
presenting it tactfully, and being able to back up any arguments.

This isn't a fight for control on my part. I don't want to edit other
people's work just for the sake of editing it--I don't have time and I know
people are sensitive.

The points I want to make are:

It's not efficient for me to write something, then somebody else to write
the same material in a completely different way, then me to
edit/review/integrate their work or rewrite mine.

I've been using these guidelines (previously in my head, now on paper) to
ensure consistency across the help for all our apps. This is justification
for some of the changes I want to make. Remember, ensuring consistency is
one of my duties. Yes, they're my preferences, but I'm open to changing them
too. I just want to be consistent in whatever we choose.

I think this is the overall gist of the advice you guys gave, as well. You
helped me clarify a few things in my mind, see where I need to be most
careful of being misunderstood. I have a meeting with my immediate
supervisor this afternoon (not the boss I referred to earlier). I'll let you
know how it goes.

Thanks so much!!!


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