Re: Check the checker

Subject: Re: Check the checker
From: Bruce Byfield <bbyfield -at- axionet -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 18 Sep 2002 14:29:22 -0700

John Posada wrote:

I spoke to my manager, who is also their manager, telling him that because
of this error checking, what should take 30 minutes per form, is taking
almost an hour and when you get 10 to 15 per day, that difference means
alot. He sympathizes and tells them almost every day to watch the stupid

However, with them happening, have you ever been in a similar situation and
how did you address it?


Have you discussed the problem with the developers themselves?

I'm sure that my own experience colors my response, but I suspect the problem is that the developers resent what they see as extra work. If so,then being told about mistakes by the manager may only increase the resentment, and make them less likely to change their ways.

Try approaching the developings in as non-confrontational a way as possible. Explain the problems that their careless causes you - preferably in a way that they can understand. Then ask them what causes the problem and how it can be overcome.

This approach takes a lot of patience, but it's more likely to make the developers buy in to the fact that there's a problem that needs solving.

(Yes,I know, this isn't exactly a new insight. But,sometimes when you're steamed, it helps to hear what you've already considered from someone else)

Bruce Byfield bbyfield -at- axionet -dot- com 604.421.7177

"Paranoia does wonders for your imagination."
- Tom Holt, "Little People"

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Check the checker: From: John Posada

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