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I think one practical example that Hackos referenced
in respect to encouraging experimentation and error
recovery was IBM's documentation for DisplayWrite, an
early word processing package. Obviously
experimentation in that context is quite different
than experimentation when using mission-critical
applications.
I'm not advocating for this approach, necessarily. I
am interested in what contexts technical writers have
used it, successfully or not.
Lois Patterson
--- John Posada <JPosada -at- book -dot- com> wrote:
> Lois...something is missing. Most of the users from
> my past experiences were
> using the documentation to get something done. They
> weren't using it to
> learn. They were using it to take care of a task so
> they could get to the
> next task on the list.
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