Lois Patterson wrote:
~>
~> Another thing she
~> mentioned about user docs was not spelling out to the
~> user how to do particular simple tasks, as this would
~> encourage the user to figure it out on his own.
~>
Oh no, no, no. This is a very bad idea. As a user, I can't stand it when I
need to do something simple, don't know how and can't find it in the doc. I
know it's simple, but, man, I've got a job to do. I don't have all day to
play around and figure it out. If I did, I wouldn't of opened the stinken'
manual to begin with. Always spell it out. Clearly.
Willow
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