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Just wanted to check in with another reality update from the trenches.
I sat in a meeting the other day discussing the documentation of a new system
capability. THE Subject Matter Expert on this particular capability asked, "Do we
want this documentation to be 100% accurate? Or is pretty close good enough for our
needs?" It seems that he was concerned with whether or not he actually needed to
review the documentation, since it wasn't for him. HE knows the system.
Now this is the engineer, not the writer, asking this question. I guess it's not
simply a problem that writers don't care about content. Sometimes writers care more
about content than those for whom they are writing.
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Tom Murrell mailto:tmurrell -at- columbus -dot- rr -dot- com http://home.columbus.rr.com/murrell/index.html Last Updated 10/28/02
--First keep the peace within yourself, then you can also bring peace to others.
Thomas a Kempis (1380 - 1471), 1420--
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