Re: Bouncing Reality Checks

Subject: Re: Bouncing Reality Checks
From: "Bob Hooker" <rlhooker -at- telocity -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 9 Dec 2002 13:43:19 -0500

> THE Subject Matter Expert on this particular capability asked, "Do we
> want this documentation to be 100% accurate? Or is pretty close good
enough for our
> needs?" It seems that he was concerned with whether or not he actually
needed to
> review the documentation, since it wasn't for him. HE knows the system.
I've never had one quite that blatant but a colleague of mine once had a SME
tell her that she should just release the manual unreviewed and let the
customers find the errors.

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Bouncing Reality Checks: From: Tom Murrell

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