RE: Frame 6 crashes when importing file

Subject: RE: Frame 6 crashes when importing file
From: "Sean Brierley" <sbri -at- haestad -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 9 Dec 2002 17:47:19 -0500

Uuuuum, did I miss the part about the file type you were importing?

Sean Brierley
Software Documentation Specialist
Haestad Methods
203-805-0572 (voice)
203-597-1488 (fax)

-----Original Message-----
From: Kane, Beth [mailto:Beth -dot- Kane -at- ncslearn -dot- com]
Sent: Monday, December 09, 2002 5:17 PM
Subject: Frame 6 crashes when importing file

I've exhausted all the free support options, trying to find an answer to
this. Maybe one of you has been through it. Every time I try to import a
file (a screen capture into a manual), the program suddenly crashes.
Poof --
FrameMaker is gone.

It's Frame 6 for Windows. I'm running Windows 2000.

How I did it: I used File > Import > File (select import by ref, and
filename) > OK -- then crash.

I just tried it again, and this time I got a "serious error" message. It
happened 5 times before without generating any message. Any ideas what's

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