Re: Frame 6 crashes when importing file
I've exhausted all the free support options, trying to find an answer to
this. Maybe one of you has been through it. Every time I try to import a
file (a screen capture into a manual), the program suddenly crashes. Poof --
FrameMaker is gone.
It's Frame 6 for Windows. I'm running Windows 2000.
How I did it: I used File > Import > File (select import by ref, and select
filename) > OK -- then crash.
How big is your document?
How big is the new graphic?
How much RAM do you have?
(Yes, I know that importing by reference doesn't permanently add megs to the doc. But, in order to display on the screen, your RAM has to be able to handle it. I lost a critical document when she added a logo to a footer in a graphics-heavy 200p Frame 5.5.6 doc on a Windows98/NT4 machine with only 64 MB RAM. Two weeks later, after endless emails and expensive phone calls to Adobe tech support, I got enough ammunition to justify the comparatively teeny cost of 256 MB.)
speaking from experience
Check out SnagIt - The Screen Capture Standard!
Download a free 30-day trial from http://www.techsmith.com/rdr/txt/twr
Find out what all the other tech writers, including Dan, already know!
Order RoboHelp X3 in December and receive $100 mail in rebate, FREE WebHelp
Merge Module and the new RoboPDF - add powerful PDF output functionality
to RoboHelp X3. Order online today at http://www.ehelp.com/techwr-l
You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit
http://www.raycomm.com/techwhirl/ for more resources and info.
Frame 6 crashes when importing file: From: Kane, Beth
Previous by Author:
RE: Bouncing Reality Checks
Next by Author: Re: HELP- Word document template?
Previous by Thread: Frame 6 crashes when importing file
Next by Thread: RE: Frame 6 crashes when importing file
Visit TechWhirl's Other Sites