RE: videotaping interviews with SMEs - A checklist

Subject: RE: videotaping interviews with SMEs - A checklist
From: John Posada <JPosada -at- book -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 10 Dec 2002 11:09:21 -0500


Do you find that if a SME knows that their interview is going to be
videotaped, that they come to the interview prepared differently than if it
is going to be a one-on-one discussion? Do they practice their presentation
ahead of time? Do you give them more lead time from when you contact them to
when it is scheduled? Do they come in that morning with a jacket and tie?

John Posada
Senior Technical Writer
Barnes&Noble.com
jposada -at- book -dot- com
212-414-6656
"Be accurate...the 4am wakeup call you prevent could be your manager's"



-----Original Message-----
From: TEA Lanham, Kevin [mailto:Klanham -at- aus -dot- telusa -dot- com]
Sent: Tuesday, December 10, 2002 10:59 AM
To: TECHWR-L
Subject: RE: videotaping interviews with SMEs - A checklist

We use videotaping of SMEs too. We have not had problems with the
interviewers. In fact some of them appreciate that we are trying to save

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