RE: Word backward-compatibility issue

Subject: RE: Word backward-compatibility issue
From: John Posada <JPosada -at- book -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 10 Dec 2002 12:02:44 -0500

Tricia...a much larger problem is that when you sent the Word file to repro,
what they saw isn't a "document so it looked the way I wanted it"...and this
is aside from the field code issue. Depending on a number of factors, what
they saw is different than what think they saw, from fonts to line breaks,
to cross references.

Suggestion...create the document and get it just the way you want it. Then,
convert the document to either PDF or Postscript and send that to them. In
this way, they cannot change anything and everything will appear on their
end the same as yours....aside from the fact that they will thank you.

John Posada
Senior Technical Writer
jposada -at- book -dot- com
"Be accurate...the 4am wakeup call you prevent could be your manager's"

-----Original Message-----
From: salese-1 -at- comcast -dot- net [mailto:salese-1 -at- comcast -dot- net]
Sent: Tuesday, December 10, 2002 11:50 AM
Subject: Word backward-compatibility issue

I've been having an interesting problem with Word. I have a document that
was created from RH2000s single-source feature. After RH produced the Word
document, I then edited the document so it looked the way I wanted it.
This document has an index, with all the field codes that are required for
that feature. I sent this doc. (it's about 4 mb. in size) to our company's

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