RE: Anyone know anything about The Help Factory?

Subject: RE: Anyone know anything about The Help Factory?
From: Keith Cronin <kcronin -at- daleen -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 12 Dec 2002 13:51:46 -0500

Sharon wrote:

> Hello. I'm sorry but that was rude.

Perhaps. But let me boil this issue down to its essence:

Do YOU feel it would be appropriate for somebody to publicly write to this
list - before writing to YOU - and ask everybody what they knew about YOUR
tech writing company, even when you have an informative website with plenty
of direct e-mail links?

Maybe I'm off-base, but I don't think this is the venue for that. For
example, if somebody wrote something about your company that you disagreed
with, you'd want to reply, but then you'd be *advertising* - which is of
course forbidden on THIS list. So you'd be helpless to respond.

Sorry, but this just doesn't seem like the place to critique tech writing
companies. If you want to know more about them, write directly to them. Ask
them for references. Ask around offlist to see if anybody's had any run-ins
with them.

But maybe I'm wrong.

Eric, it's your list - what do you think?

Keith Cronin

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