Re: Who is responsible? (was living doc article)

Subject: Re: Who is responsible? (was living doc article)
From: Jeff Hanvey <jewahe -at- lycos -dot- co -dot- uk>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Sat, 05 Apr 2003 23:34:55 -0500

On Sat, 5 Apr 2003 10:14:20 -0800 (PST), Andrew Plato <gilliankitty -at- yahoo -dot- com> wrote:

Blah. While there is plenty of bad managers, even bad management isn't an
excuse for errors. Again, a good writer gets information by hook or by crook
and doesn't let poor management get in the way.

Real world time again, Andrew....I only got the source code in a cheat, and both me and the person gave it to me were reprimanded (even though the only way I could see the code was to open it in word). In my organization, the source code is *tightly* controlled, and just *one* piece of the software used here is somewhere in the neighborhood of $3000 (that's not included the other licenses for the other parts of it). I've been trying for 6 months to get access to the customer support database, but the licenses for that are restricted, too (because the company didn't buy enough, so they don't want to give anyone access that won't actually be entering information).

Again, trying to lay it all off on the writer is completely ridiculous. Join us here in the real world sometime, and you'll find your hands are tied quite often because of poor planning, poor processes, and poor finances. And trapped because there is nothing you can do but hammer away at the keyboard, make the most of what is given to you, and keep communicating with your supervisor.

Jeff Hanvey
jewahe -at- lycos -dot- co -dot- uk
Augusta, GA

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Re: Who is responsible? (was living doc article): From: Andrew Plato

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