RE: Principles for proceedure writing

Subject: RE: Principles for proceedure writing
From: John Posada <JPosada -at- book -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 8 Apr 2003 16:04:27 -0400

For everything I write, I write for a particular reader; his name is Igor,
he's been with the company for a week, he's on third shift with nobody to
talk to but the documents. If it isn't explained in the documentation, a
supv gets a 4am wakeup call.

John Posada

non-technical. I have it taped to my monitor. Robert Louis Stevenson said

"Write so that you cannot possibly be misunderstood."

I try to put myself in the place of the reader and write from their
perspective. I assume that the reader is a reasonably well-educated person
but not an expert in the current subject matter. Therefore I try to explain

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