RE: Principles for proceedure writing

Subject: RE: Principles for proceedure writing
From: "Kat Nagel, MasterWork Consulting" <mlists -at- masterworkconsulting -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 8 Apr 2003 16:34:20 -0400

For everything I write, I write for a particular reader; his name is Igor, he's been with the company for a week, he's on third shift with nobody to talk to but the documents. If it isn't explained in the documentation, a supv gets a 4am wakeup call.

John Posada

John has mentioned Igor here before.

After the first time I heard about Igor I adopted his twin sister, Lena, who doesn't speak English quite as well and is a bit shy about asking questions. I put her to work for a clone of a Manager-from-Hell I vividly remember. That made a particular doc project MUCH easier.

Thank you, John.

Kat Nagel
Owner, MasterWork Consulting Services
Phone: (585) 820-4045 Fax: (585) 244-3565
Business: katnagel -at- masterworkconsulting -dot- com
Personal: katnagel -at- bluefrognet -dot- net

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RE: Principles for proceedure writing: From: John Posada

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