RE: huh?

Subject: RE: huh?
From: Gene Kim-Eng <gene -at- genek -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 08 May 2003 09:05:02 -0700

I have traditionally satisfied any need for such a person by borrowing an
admin or other non-technical person already in the company to attempt to
use my document to operate the equipment or software. I hardly ever
encounter a situation where there's such a shortage of ignorance that I
have to go out and hire it.

Gene Kim-Eng

At 10:50 AM 5/8/2003 -0500, Lisa Kemp wrote:

While I disagree with this statement, but I do understand the reasoning. A
person with little or no knowledge of the topic can bring the new user
perspective and provide somewhat of a usability test for the document. I
think this approach only works on very simple concepts. There are some
topics, such as system development or database concepts, that force you to
assume some prerequisite knowledge. What I prefer is for the technical
editor to have knowledge of the topic but also be able to understand the
topic as a new user would.


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