RE: RE: Re: How to handle when the scope changes?

Subject: RE: RE: Re: How to handle when the scope changes?
From: MList -at- chrysalis-its -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 16 May 2003 15:57:23 -0400


John Posada [mailto:JPosada -at- book -dot- com]
> OTOH, I had the lowest float of any company accounts. My
> boss called me in
> to find out what I did to get the number so he could advise
> the other reps.
> I told him that as soon as the invoice exceeded 30 days, I
> would meet with
> the client and draw the customer a very simple map. At one
> corner, I place
> an X. I told him that I would tell the customer that the X
> was where his
> child waited for the school bus in the morning. You should
> have seen the
> look on my boss' face.

Ain't cognitive dissonance grand? :-)

Of course, that same boss probably recovered a few seconds later,
grinned, and made the foolish assumption that you weren't being
serious. . . .

;->

/kevin

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