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> >I am interested to find out various ways a tech writer's workload
> >is measured and what metrics are used to allocate their resources.
> Metrics: Is a document needed? Was it completed on time? Are there more
> documents needed? Then get back to work...
I'm pretty much in line with Diane. The metrics I've seen have been fairly
Is the work getting done?
If yes, good. Get back to work.
If no, first push current staff even harder, then try pushing back
deadlines, and finally - as a last resort - start thinking about hiring
Not advocating this, just reporting what I've seen.
is a lifeline the opposite of a deadline?
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