Re: Technical Writer metrics

Subject: Re: Technical Writer metrics
From: kcronin -at- daleen -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 22 May 2003 10:09:59 -0600

Patty wrote:

> >I am interested to find out various ways a tech writer's workload
> >is measured and what metrics are used to allocate their resources.

Diane wrote:

> Metrics: Is a document needed? Was it completed on time? Are there more
> documents needed? Then get back to work...

I'm pretty much in line with Diane. The metrics I've seen have been fairly

Is the work getting done?
If yes, good. Get back to work.
If no, first push current staff even harder, then try pushing back
deadlines, and finally - as a last resort - start thinking about hiring
another writer.

Not advocating this, just reporting what I've seen.

Keith Cronin
is a lifeline the opposite of a deadline?


Robohelp X3, from eHelp, lets you quickly and easily create
professional Help systems for all your Windows and Web-based
applications, including Net.

Order RoboHelp X3 in May and receive a $100 mail-in rebate, PLUS
free RoboScreenCapture and WebHelp Merge Module.

Order RoboHelp today:

You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit for more resources and info.

Previous by Author: Re: RFP best practices question
Next by Author: Re: What does it mean to be technical?
Previous by Thread: RE: Technical Writer metrics
Next by Thread: RFP best practices question

What this post helpful? Share it with friends and colleagues:

Sponsored Ads