ISO process writing

Subject: ISO process writing
From: Jennifer Itatani <jitatani -at- esri -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 30 May 2003 07:57:50 -0700

Hello, everyone.

My company is going through the motions to get ISO 9000 certification, so I
am still gathering information to create processes. I have done lots of
research, but cannot seem to find any examples of processes to verify that
I'm on the right track.

Please help!

Jennifer Itatani
Technical Writer
Database Services, ESRI
909-793-2853, 1-2900


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