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>being right. [Maybe] not in your case, Sean, but I've
>seen writers - especially inexperienced ones -
>crippling themselves worrying over being
>right to the point that they had no energy left
>over for anything else.
Disclaimer...I write for internal readers, not for inclusion in packaged
software, and I don't write instructions on how to operate a space shuttle
or nuclear reactor.
I go on the assumption that since I'm documenting a moving target (if it
wasn't "moving", there wouldn't be 15 or more developers making changes
faster than I can keep up), and much of what I write is based on subjective
rather than objective information, I guarantee that my documentation
contains errors...the best I can hope for is 95% correct, ad that's
I explain this to my users and they never have a problem with this.
I also tell them that I EXPECT feedback on errors and omissions. For those
who receive my documentation aside from normal distribution channels, it's
my charge for giving it to them.
Senior Technical Writer
jposada -at- book -dot- com
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