TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
> My manager has given me the task of designing a template
> for a server test plan. In other words, I need to write a plan (or at
> a template for a plan) to bring up our network servers if they go down.
I don't know whether this is the right information you want because your
mail says that the purpose of the document is to troubleshoot servers but
you have named the document as a server test plan. If you are looking for
a template for documenting possible errors/problems and troubleshooting
instructions, use a format like this:
o Server specifications
-Devices connected to the server
o Network specifications
-Details of workstations and peripherals
-Approximate utilization of resources
-Resource allocation details
-Shutdown and restart procedure in case of emergency
o Details of support contacts
o Problem ID/description
o Common error messages and description
If you are looking for a test plan or test case template, you can
download a template from any of the below links and customize it to suit
NEED TO PUBLISH FRAMEMAKER CONTENT ONLINE? "Mustang" is a NEW single
sourcing tool for FrameMaker that lets you easily publish your content
online. No macro language required! http://www.ehelp.com/techwr-l3
Mercer University's online MS Program in Technical Communication Management:
Preparing leaders of tomorrow's technical communication organizations today.
See www.mercer.edu/mstco or write George Hayhoe at hayhoe_g -at- mercer -dot- edu -dot-
You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit http://www.raycomm.com/techwhirl/ for more resources and info.