RE: RE: Nielsen and PDFs-- now Frame

Subject: RE: RE: Nielsen and PDFs-- now Frame
From: "GeneK" <gene -at- genek -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: 16 Jul 2003 13:44:57 PDT


The same problem that exists in so many other software
companies: not enough technical writers and a lack of
interest on the part of the company in providing good
product documentation. You'd think that a company whose
products are aimed primarily at document developers would
know better, but when it comes down to it, Adobe is still
a software company. I don't think that any of the people
they've sent to demo new products to any pubs group I've
managed has ever been someone with experience as a
technical writer.

Gene Kim-Eng


------- Original Message -------
On
Wed, 16 Jul 2003 15:00:43 -0500 Kane, Beth?wrote:


Ditto re: FrameMaker online help! What's wrong at Adobe that they can't get
_complete_ documentation into a usable help system?


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