Re: Do you tell them?

Subject: Re: Do you tell them?
From: "Robert Plamondon" <robert -at- plamondon -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Sun, 27 Jul 2003 07:27:41 -0700

> I'm writing and/or updating 15 FM books. I have a web site where I post a
> PDF of each book. On a rotating basis, I'll update and rePDF anywhere from
> to 4 books every day or every couple of days

Send an email telling them that the process is starting. Send them an email
telling them when the process is done. Mention in both emails the method of
figuring out whether a given document has been updated yet.

For extra credit, mention the use of Acrobat's "Compare Documents" feature
to find out what's changed between the new version and whichever one they
want to use as a baseline, or post a pdf of the diffs between the new
version and a likely baseline. A few internal users actually look at such

-- Robert
Robert Plamondon
President, High-Tech Technical Writing
robert -at- plamondon -dot- com
(541) 453-5841
"We're Looking for a Few Good Clients"


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