Return on investment?

Subject: Return on investment?
From: "Hart, Geoff" <Geoff-H -at- MTL -dot- FERIC -dot- CA>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 31 Oct 2003 09:46:58 -0500


Dannette Thompson wonders: <<I'm wondering if anyone knows someone in the
Ohio area that could do a presentation on ROI for technical communicators.
I'm looking for a speaker for an STC meeting. Unfortunately, it's very short
notice (2 weeks) since
the speaker I had booked cancelled.>>

I feel your pain... as chapter president, one of my nightmares is a
last-minute speaker cancellation. Here's one thought: it's not precisely
what you're looking for, but how about substituting one of STC's telephone
conferences? For example:
http://www.stc.org/seminar_110503.asp
Saul Carliner (a wonderful speaker and well known in the community) will be
presenting on Nov. 5th about establishing a baseline for performance. That
might give you a starting point for a discussion of how to develop
performance improvements.

--Geoff Hart, geoff-h@ mtl.feric.ca
(try ghart@ videotron.ca if you get no response)
President, STC Montreal
Manager and Newsletter Editor, Scientific Communication SIG
Forest Engineering Research Institute of Canada
580 boul. St-Jean
Pointe-Claire, Que., H9R 3J9 Canada

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