Re: Tracking document complexity

Subject: Re: Tracking document complexity
From: "Anameier, Christine A - Eagan, MN" <christine -dot- a -dot- anameier -at- usps -dot- gov>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 21 Nov 2003 12:23:21 -0600

Steve Jong wrote:
> Christine quickly concluded that no measurement of
> documents is valid, because they can all be perverted.
> . . . the informal solution is: you're kidding, right?

Not so fast, Steve. If that's the conclusion you drew from my post,
that's your conclusion, not mine.

My conclusion was *not* that "no measurement of documents is valid." As
I said in my post, measuring customer satisfaction and/or user reliance
on support could give us a valid measurement of documentation quality.

What I *did* suggest in my post was that the easiest ways to quantify
tech writer output--number of words, number of pages, hours per
page--are also the most meaningless.




RoboHelp for FrameMaker is a NEW online publishing tool for FrameMaker that
lets you easily single-source content to online Help, intranet, and Web.
The interface is designed for FrameMaker users, so there is little or no
learning curve and no macro language required! Call 800-718-4407 for
competitive pricing or download a trial at:

You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit for more resources and info.


Previous by Author: Re: Is this too Offensive for a manual?
Next by Author: Re: Computer repair/upgrade (was RE: A data point on offshoring
Previous by Thread: Re: Tracking document complexity
Next by Thread: Re: Tracking document complexity

What this post helpful? Share it with friends and colleagues:

Sponsored Ads