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Re: can you recommend a search tool we could attach to our html documentation?
Subject:Re: can you recommend a search tool we could attach to our html documentation? From:John Cornellier <cornellier1 -at- stavanger -dot- oilfield -dot- slb -dot- com> To:techwr-l -at- lists -dot- raycomm -dot- com Date:Fri, 09 Jan 2004 12:09:47 +0100
fredag 9. januar 2004, 12:01, skrev Elizabeth OShea:
> We have extensive html documentation for our router product, which is
> provided on CD. We use Dreamweave to produce the docs. Currently there is no
> way to search it for a word or phrase. This results in increased calls to
> our help desk because people who are new to the product don't know how to
> find options in the router web. They can't search the documentation to find
> the location of the feature or option they're looking for! I think this is a
> great flaw in our docs.
>
> Can anyone recommend a good search tool that we could add to our html docs
> to enable customers to find the information for themselves? I found nothing
> on this in the archives, unfortunately.
