Re: "If the docs are too good..."

Subject: Re: "If the docs are too good..."
From: "John Posada" <writer -at- tdandw -dot- com>
To: "List: TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>, "Michael West" <mbwest -at- Remove -dot- bigpond -dot- com>
Date: Sun, 8 Feb 2004 09:24:52 -0500

> So an SME I was talking to floated the ol' air biscuit
that he "was told
> by someone who'd been told that if the product docs were
too good, that
> clients wouldn't purchase the training." Any suggestions
for snappy
> come-backs to that one?

"That's funny...someone told me just the other day that if
application was better, they wouldn't need documentation and
we could pass the documentation cost into better raises for
the developers."

John Posada
Senior Technical Writer
Isogon Corporation


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