RE: Where does Documentation belong?

Subject: RE: Where does Documentation belong?
From: "Schneberger, Joanne" <Joanne -dot- Schneberger -at- bestsoftware -dot- com>
To: "'RShuttleworth -at- visualplant -dot- com'" <RShuttleworth -at- visualplant -dot- com>, TECHWR-L <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 9 Feb 2004 09:18:56 -0800

We also were a company of about 120 when we were bought by a larger national
company. Documentation is part of R&D (Development) and training materials
are produced by Training/Customer Service. The Documentation is strictly
for help and the electronic manuals. Training uses documentations products
and rewrites and revises. With the buy-out, Training is now part of Sales.
Documentation stayed in R&D.

I think it depends on purpose. Documentation spends the majority of their
time writing. Training spends maybe 20% writing (or rewriting) and the rest
training and developing curriculum.

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