Re: Best idea of the week, make that year. Yeah, yeah, I know the year just started
Dick Margulis wrote:
> Wanna see a brilliant example of how you as a writer can cut down on
> call volume to your company?
>.*snip order confirmation letter*
> Think how many times you've questioned a charge on your statement for
> exactly this reason and made a call to the company to find out what it
> was about.
> Kudos to DigiBuy for this.
From: "Mike O." <obie1121 -at- yahoo -dot- com>
Also kudos to the management team who decided to implement the CRM tool that
sent that letter.
STOP MORE SPAM with the new MSN 8 and get 2 months FREE* http://join.msn.com/?page=dept/bcomm&pgmarket=en-ca&RU=http%3a%2f%2fjoin.msn.com%2f%3fpage%3dmisc%2fspecialoffers%26pgmarket%3den-ca
Previous by Author:
TW Contract offer
Next by Author: Comparison of tech writers and science editors
Previous by Thread: Best idea of the week, make that year. Yeah, yeah, I know the year just started
Next by Thread: Re: Best idea of the week, make that year. Yeah, yeah, I know the year just started
Search our Technical Writing Archives & Magazine