Re: PowerPoint Presentations for Doc/writer Impact?

Subject: Re: PowerPoint Presentations for Doc/writer Impact?
From: "Mike O." <obie1121 -at- yahoo -dot- com>
To: techwr-l
Date: Tue, 24 Feb 2004 11:39:35 -0500

k k wrote:
> The effect of documentation on income can be exactly
> quantified by a very simple experiment. Tell the
> customers that when they buy your product you will
> give them no documentation - no help system, no user
> manual, no installation guide, no nothing. Try that
> approach for one month and watch what happens to the
> sales figures.

Or, you could try the other approach, which is actually being practiced by
many companies at this moment: Tell the customer you will deliver full
documentation, and then don't deliver it. Try that for one month and see if
the customers notice (probably not).

Mike O.






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