Re: Documenting installers

Subject: Re: Documenting installers
From: "Bonnie Granat" <bgranat -at- granatedit -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 20 May 2004 12:20:39 -0400

John Posada wrote:
> Dana...this is an instance where when I read "your" documentation
> an
> install, I think "I wish I knew what was happening at each screen."
> and
> when you read mine, you think "blah blah blah...all this wasted time
> and
> paper to describe pressing a series of buttons."
> I wish I knew for certain who was right. :-)

It is better for our customers to be mildly bored than frustratingly

Bonnie Granat


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RE: Documenting installers: From: John Posada

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