RE: Documenting installers?

Subject: RE: Documenting installers?
From: "Gene Kim-Eng" <techwr -at- genek -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: 20 May 2004 16:58:55 GMT

Unless you are absolutely certain that everybody who
will install your software is an experienced OS user,
you should write a detailed set of instructions
aimed at a "newbie" user and provide a "quick start"
card/insert for the CD or documentation with the
"glossed over" procedure that tells the reader where
to find the detailed instructions if they're needed.

Gene Kim-Eng

------- Original Message -------
Amanda Norcross wrote:
does it make more sense in an installation procedure to: 1) "gloss over" these common windows and only address in
detail windows that are unique or specific to our product
or 2) address all windows, regardless of how many million
times users may have seen some of them.


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