RE: missing fonts error message

Subject: RE: missing fonts error message
From: "Jones, Donna" <DJones -at- zebra -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 16 Jun 2004 14:46:06 -0500

Hi Lynne,

I think you're on the right track but not quite doing things in the right
order. With Frame open but the file closed, select File > Preferences and
turn that Remember Missing Fonts OFF (it sounds like you're turning it on).
Then open the file, tell Frame to reformat the document, and save the
result. That should change that stray font to something on your system and
forget that the other one ever existed in the file.
If you can't fix the problem and want to send me a copy of the file to look
at, I'll see if I can find where the problem is.


-----Original Message-----
From: Wright, Lynne [mailto:lwright -at- positron911 -dot- com]
Sent: Wednesday, June 16, 2004 2:35 PM
Subject: missing fonts error message

Forgive me if this has been covered before, but this recurring problem is
driving me nuts.

Problem: When I open a chapter file from within a book file, i get this
error message:

"Document x uses unavailable fonts. To reformat with available fonts, click

The font that the document allegedly used that wasn't available was CG
Omega... which we actually DON'T USE in our documents (although there may be
some obsolete tag in our template that uses it, for all i know).

About a year ago, i got a "solution" from Adobe (or a Frame user group),
which was to open the file, select Preferences from the File menu, select
the Remember missing font names check box, then save and close the file.

This seemed to work AT FIRST... but now it either doesn't work at all, or
it'll work only until I save and close the book file... next session, its
back to the error message.

Anybody know a permanent solution to this?

many thanks in advance.

Lynne Wright
Technical Communications
Positron Inc.
5101 Buchan St. H4P 2R9
(514) 345-2200
fax: 345-2272

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